Shipping & Returns

Delivery

We offer FREE UK SHIPPING on all items.
UK mainland shipments are shipped via Royal Mail Special Delivery, fully tracked and insured. At our discretion, other carriers may be used.
International shipments are typically shipped via DHL, fully insured, are calculated based on volumetric weight. Please get in touch prior to placing an order for a price and timeframe quote.

See our Shipping Policy. Please confirm delivery arrangements before purchase if you have a particular deadline.

Returns

For online, mail and telephone consumer purchases, tell us within 14 days of receiving your item if you wish to cancel. You then have a further 14 days to return it. You do not need to give a reason. See our Refund Policy for the return process and applicable conditions.

Please contact us before sending a return so we can confirm secure return arrangements. Our address is Tempvs Ltd, 36 Hatton Garden, London, EC1N 8EB, United Kingdom.

Warranty

12-month Tempvs warranties are offered on qualifying watches only. Warranty eligibility and the applicable coverage must be confirmed for the specific watch before purchase. Pre-Retail watches do not include the additional Tempvs commercial warranty.

If a qualifying watch develops a manufacturing or mechanical defect, contact us at info@tempvswatches.com so we can assess the issue and arrange the appropriate next steps.

Your statutory consumer rights are unaffected by the availability or expiry of a commercial warranty.