After-Sales Policy
As well as offering the best possible prices, we aim to further enhance customer satisfaction and
confidence with our comprehensive aftersales policies.
confidence with our comprehensive aftersales policies.
Our 14-day returns policy affords buyers a grace period to decide if they are happy with their purchase. If for any reason at all
you are not fully satisfied with your purchase, simply return it to us securely within the 14-day period for a full, unequivocal refund.
you are not fully satisfied with your purchase, simply return it to us securely within the 14-day period for a full, unequivocal refund.
12 month warranties are given on all our watches, covering all manufacturing and mechanical defects – so if your watch stops working at all, simply
get in touch with us and we will rectify the problem as soon as possible.
get in touch with us and we will rectify the problem as soon as possible.
Our care for the customer extends far beyond the 12 month warranty period, so if you’ve bought a watch from us and would like to sell it back or
upgrade to another model, we endeavor to offer the best possible price.
upgrade to another model, we endeavor to offer the best possible price.